Frequently asked questions
Contact Us
Have questions or need assistance? Feel free to email us at contact@cortallis.com
Do you offer free shipping?
Yes! In fact, this is one of the things we pride ourselves on – free worldwide shipping on all orders over 50 USD.
Shipping & Delivery
We offer fast and reliable shipping worldwide. Orders within Europe typically arrive in 5-7 days, while international deliveries take 5-8 days.
How can I check the status of my order?
You will receive a tracking number via email once your order has been shipped. You can use this number to check the status of your shipment.
How can I change/cancel my order?
We change our minds too! Please let us know as soon as possible if you have had a change of mind so that we can accept your request. In this situation you should e-mail us on contact@cortallis.com with your details and leave the rest to us!
Return or exchange a product?
We offer a 30-day return and exchange policy. Simply contact us with the reason, and we’ll take care of the rest.
Are your products backed by a warranty?
Yes, we provide a 12-month warranty on the watch mechanism and components